Misbehavior in Organizations



Individuals misbehaving in organizations cause a great deal of money as well as it is pervasive. There is ample evidence that employees of organizations sabotage processes, steal from the companies, physical and psychological harassment to other employees, cheat to the government or mislead the customers etc…, which could cost a lot for the companies as well as the public.

Researches have identified and categorized these misbehavior types into three main categories.

1.    Type S

‘S’ standards for “Self”; misbehavior that intends to benefit the self are falling under this category

2.    Type O

‘O’ stands for Organization; misbehavior that intends to benefit the organization falls under this category. When an employee is cheating the government or misleading a customer when handling service issues, the organization will benefit in the short-term but this is treated as misbehavior.

3.    Type D

‘D’ stands for Damage; misbehavior that intends to inflict damage is considered as type D misbehaviors. If the employee is trying to damage the company, it falls under the type D misbehavior category. If we look at the same example; cheating the government or misleading a customer with the intention of damaging the company in the long-run, that is considered as misbehavior.

By understanding the norms of these misconducts with a comprehensive motivational framework, we are able to identify and rectify these misconducts accordingly. As highlighted above, not all the misconducts or misbehaviors are personal, but it could be also organizational. On the individual level, we refer to such factors as the stage of moral development and personal need satisfaction. At the organization level, we examine the role of such factors as organizational culture and cohesiveness.



Reference

Yoav Vardi, Yoash Wiener. (1996) Misbehavior in Organizations: A Motivational Framework. [Online] Available from: https://pubsonline.informs.org/doi/10.1287/orsc.7.2.151. [Accessed 24th February 2020].

Comments

  1. It is very important to develop a good strategy to deal with difficult employees.

    ReplyDelete
  2. Most of the institutions has their own code of ethics which may not respect by employers in some occasions.

    ReplyDelete
  3. Quite and edifying topic. Its true, the cause for these rackets is the moral impairment of the employee or the culture of the organization etc..

    ReplyDelete
  4. Important nice article to learn more

    ReplyDelete

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